Refund and Returns Policy

❌ Refund Policy

Effective Date: 19-04-2019

At VINHICLE, we strive to deliver accurate and high-quality vehicle inspection reports based on the VIN you provide. Please read our refund policy carefully.

No Refund Policy

• All payments are final.

• Due to the nature of our digital service (vehicle report generation), we do not offer refunds under any circumstances once the order has been submitted and processed.

• It is the customer’s responsibility to ensure the correct VIN number is entered during checkout.

Exceptions

Refunds will only be considered in the following cases:

• You are charged more than once for the same order (duplicate payment).

• Your payment was successful but the report was not delivered, and we are unable to resolve the issue within 3 working days.

Disputes

Any disputes related to payment must be raised with us before contacting your bank. We are happy to review the case and provide confirmation of service delivery.

Contact Us

To report an issue with your order or request assistance:

• 📧 Email: info@vinhicle.com